Frequently Asked Questions About Auto Services in Alabaster, Alabama
At Shelby Auto Service, we do more than fix cars. We also educate our customers on how to become better car owners. Many of our customers have questions. Our experts have the answers. Below are some of the most common questions to get you started. If you need further information, feel free to call or message us. We’re here to help.
What is the best way to get auto service?
The best way to get auto service without the wait is to call or fill out our online form and schedule service in advance. It allows us to allot time for your vehicle and get you in and out faster.
What should I bring when I visit your auto center?
Performing a diagnostic, we can learn almost everything we need to know about your car. However, you should bring paperwork from past services performed on the vehicle.
I don’t have time to wait for auto service. Can I drop my car off?
Absolutely! Go online and provide details about your vehicle and the symptoms of the problem. After you provide the details, we’ll let you know where to leave the vehicle and drop off your keys. We’ll also contact you with an estimate and when you can expect to pick up your car.
Why should I choose your auto center over your competitors?
Our team of ASE-certified mechanics has decades of combined experience in nearly every facet of auto repair and maintenance. We have built a reputation as a trusted and reliable auto center that provides the area with the highest quality work and customer service. We invite you to check out our BBB rating and customer reviews!
How do I know if something is wrong with my car?
You can often tell when something is wrong with your car by the way it performs. It may be time for a check-up if you notice strange noises or smells or feel the car vibrating or veering. Do not hesitate to bring your car in. The longer you delay getting auto service, the most costly the problem becomes.
How do you guarantee the work?
We offer a three year limited warranty on parts and labor for all automotive services.
Do you offer financing?
Contact us to learn more about financing options for our automotive services.
How often should I schedule maintenance on my vehicle?
Your vehicle consists of multiple parts and systems that require auto maintenance at various schedules. We recommend consulting a Shelby Auto Service specialist to set up a maintenance schedule designed specifically for your vehicle.
Do you work on foreign cars?
Yes, all makes and models.